請(qing)確保將其保持在適(shi)當的(de)(de)(de)(de)文(wen)(wen)(wen)件(jian)(jian)(jian)大小(xiao)內(nei)。另(ling)外，每(mei)(mei)個訓(xun)練文(wen)(wen)(wen)件(jian)(jian)(jian)不能(neng)超過60秒(miao)，否則將出錯(cuo)。若要解決字詞刪(shan)除或替換等問題。需要提(ti)供大量(liang)的(de)(de)(de)(de)數(shu)(shu)據來(lai)改(gai)善識別能(neng)力。通(tong)常(chang)，我們建議(yi)為(wei)大約1到20小(xiao)時的(de)(de)(de)(de)音頻(pin)提(ti)供逐字對照(zhao)的(de)(de)(de)(de)聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)。不過，即使(shi)是(shi)短至30分鐘的(de)(de)(de)(de)音頻(pin)，也可(ke)(ke)以(yi)幫助改(gai)善識別結果。應(ying)(ying)(ying)在單(dan)個純文(wen)(wen)(wen)本文(wen)(wen)(wen)件(jian)(jian)(jian)中包(bao)含(han)(han)所(suo)有WAV文(wen)(wen)(wen)件(jian)(jian)(jian)的(de)(de)(de)(de)聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)。聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)文(wen)(wen)(wen)件(jian)(jian)(jian)的(de)(de)(de)(de)每(mei)(mei)一(yi)行應(ying)(ying)(ying)包(bao)含(han)(han)一(yi)個音頻(pin)文(wen)(wen)(wen)件(jian)(jian)(jian)的(de)(de)(de)(de)名稱(cheng)，后接(jie)相應(ying)(ying)(ying)的(de)(de)(de)(de)聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)。文(wen)(wen)(wen)件(jian)(jian)(jian)名和聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)應(ying)(ying)(ying)以(yi)制表符(\t)分隔。聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)應(ying)(ying)(ying)編碼為(wei)UTF-8字節順序標(biao)記(BOM)。聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)內(nei)容應(ying)(ying)(ying)經過文(wen)(wen)(wen)本規(gui)范化，以(yi)便可(ke)(ke)由系統處(chu)理。但是(shi)，將數(shu)(shu)據上(shang)傳到SpeechStudio之(zhi)前，必須(xu)完成一(yi)些(xie)重要的(de)(de)(de)(de)規(gui)范化操作(zuo)。有關在準備聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)內(nei)容時可(ke)(ke)用的(de)(de)(de)(de)適(shi)當語(yu)言(yan)，請(qing)參(can)閱如何創建人(ren)(ren)為(wei)標(biao)記的(de)(de)(de)(de)聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)內(nei)容收集(ji)音頻(pin)文(wen)(wen)(wen)件(jian)(jian)(jian)和相應(ying)(ying)(ying)的(de)(de)(de)(de)聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)內(nei)容后，請(qing)先(xian)將其打包(bao)成單(dan)個.zip文(wen)(wen)(wen)件(jian)(jian)(jian)，然后再上(shang)傳到SpeechStudio。下(xia)面是(shi)一(yi)個示例數(shu)(shu)據集(ji)，其中包(bao)含(han)(han)三個音頻(pin)文(wen)(wen)(wen)件(jian)(jian)(jian)和一(yi)個人(ren)(ren)為(wei)標(biao)記的(de)(de)(de)(de)聽(ting)(ting)(ting)錄(lu)(lu)(lu)(lu)文(wen)(wen)(wen)件(jian)(jian)(jian)。有關語(yu)音服務(wu)訂(ding)閱的(de)(de)(de)(de)建議(yi)區(qu)域(yu)(yu)列(lie)表，請(qing)參(can)閱設置(zhi)Azure帳戶。在這些(xie)區(qu)域(yu)(yu)之(zhi)一(yi)中設置(zhi)語(yu)音服務(wu)訂(ding)閱將減(jian)少訓(xun)練模型所(suo)需的(de)(de)(de)(de)時間。在這些(xie)區(qu)域(yu)(yu)中，訓(xun)練每(mei)(mei)日(ri)可(ke)(ke)以(yi)處(chu)理大約10小(xiao)時的(de)(de)(de)(de)音頻(pin)，而在其他區(qu)域(yu)(yu)中，每(mei)(mei)日(ri)只能(neng)處(chu)理1小(xiao)時。如果無(wu)法在一(yi)周內(nei)完成模型訓(xun)練。

語(yu)音(yin)服務(wu)將使用腳本(ben)中的文(wen)本(ben)，而忽(hu)略音(yin)頻(pin)。遼寧語(yu)音(yin)服務(wu)內容

目前，由于(yu)音(yin)(yin)(yin)(yin)頻(pin)帶(dai)寬較(jiao)窄(zhai)及(ji)非語(yu)音(yin)(yin)(yin)(yin)信(xin)(xin)號處(chu)理水(shui)平(ping)較(jiao)差等限制因(yin)素，通(tong)話(hua)(hua)服務(wu)往往無法提(ti)供聲音(yin)(yin)(yin)(yin)體驗。然而，語(yu)音(yin)(yin)(yin)(yin)和音(yin)(yin)(yin)(yin)頻(pin)編(bian)(bian)碼(ma)(ma)(ma)技(ji)術取得(de)的(de)進(jin)展將有助于(yu)大幅提(ti)升通(tong)話(hua)(hua)服務(wu)質(zhi)量，通(tong)過提(ti)供全頻(pin)帶(dai)音(yin)(yin)(yin)(yin)頻(pin)傳(chuan)輸實(shi)現更貼近原聲的(de)聲音(yin)(yin)(yin)(yin)體驗，并改善語(yu)言清(qing)晰度及(ji)聆聽(ting)舒適度。通(tong)過標準化的(de)增強型語(yu)音(yin)(yin)(yin)(yin)通(tong)話(hua)(hua)服務(wu)（EVS）編(bian)(bian)解(jie)碼(ma)(ma)(ma)器是(shi)(shi)較(jiao)早提(ti)供超寬帶(dai)音(yin)(yin)(yin)(yin)頻(pin)帶(dai)寬。同時，在處(chu)理音(yin)(yin)(yin)(yin)樂(le)以及(ji)混合內容等信(xin)(xin)號方面(mian)，EVS的(de)性能可與(yu)(yu)音(yin)(yin)(yin)(yin)頻(pin)編(bian)(bian)解(jie)碼(ma)(ma)(ma)器相(xiang)媲美。EVS的(de)關(guan)鍵(jian)技(ji)術是(shi)(shi)在處(chu)理語(yu)音(yin)(yin)(yin)(yin)信(xin)(xin)號和音(yin)(yin)(yin)(yin)樂(le)信(xin)(xin)號的(de)專(zhuan)業編(bian)(bian)碼(ma)(ma)(ma)模型之間進(jin)行(xing)靈活切換。這一編(bian)(bian)解(jie)碼(ma)(ma)(ma)器由運營商、終端設備、基礎設施和芯片提(ti)供商以及(ji)語(yu)音(yin)(yin)(yin)(yin)與(yu)(yu)音(yin)(yin)(yin)(yin)頻(pin)編(bian)(bian)碼(ma)(ma)(ma)方面(mian)的(de)**聯合開發(fa)。遼寧語(yu)音(yin)(yin)(yin)(yin)服務(wu)內容新(xin)的(de)低代碼(ma)(ma)(ma)工具技(ji)術使非技(ji)術資源(yuan)能夠以與(yu)(yu)數字相(xiang)同的(de)方式快速構建語(yu)音(yin)(yin)(yin)(yin)對話(hua)(hua)旅程。

以(yi)(yi)下(xia)規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)規(gui)(gui)(gui)(gui)則自動(dong)應(ying)(ying)用(yong)(yong)(yong)(yong)到聽(ting)(ting)錄：使(shi)用(yong)(yong)(yong)(yong)小(xiao)寫(xie)字(zi)(zi)(zi)母(mu)(mu)。刪除除字(zi)(zi)(zi)詞(ci)中(zhong)撇號外的(de)(de)(de)(de)(de)所(suo)(suo)有(you)標(biao)(biao)(biao)點(dian)。將數(shu)(shu)字(zi)(zi)(zi)擴(kuo)展(zhan)為(wei)(wei)字(zi)(zi)(zi)詞(ci)/口語(yu)形(xing)式，例(li)如(ru)(ru)美(mei)元金額。中(zhong)國(guo)(guo)大陸(lu)普(pu)(pu)(pu)通(tong)話(zh-CN)中(zhong)國(guo)(guo)大陸(lu)普(pu)(pu)(pu)通(tong)話音頻的(de)(de)(de)(de)(de)人(ren)為(wei)(wei)標(biao)(biao)(biao)記(ji)的(de)(de)(de)(de)(de)聽(ting)(ting)錄必(bi)須使(shi)用(yong)(yong)(yong)(yong)字(zi)(zi)(zi)節(jie)順(shun)序(xu)(xu)標(biao)(biao)(biao)記(ji)進(jin)(jin)行UTF-8編碼。避免使(shi)用(yong)(yong)(yong)(yong)半角(jiao)標(biao)(biao)(biao)點(dian)字(zi)(zi)(zi)符(fu)(fu)。在文(wen)(wen)(wen)字(zi)(zi)(zi)處理程序(xu)(xu)中(zhong)準備(bei)數(shu)(shu)據或從(cong)網(wang)頁中(zhong)擦(ca)除數(shu)(shu)據時，可能(neng)會(hui)無意中(zhong)包括這些字(zi)(zi)(zi)符(fu)(fu)。如(ru)(ru)果存在這些字(zi)(zi)(zi)符(fu)(fu)，請務必(bi)將其更(geng)新為(wei)(wei)相應(ying)(ying)的(de)(de)(de)(de)(de)全(quan)(quan)角(jiao)替代字(zi)(zi)(zi)符(fu)(fu)。中(zhong)國(guo)(guo)大陸(lu)普(pu)(pu)(pu)通(tong)話的(de)(de)(de)(de)(de)文(wen)(wen)(wen)本規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)文(wen)(wen)(wen)本規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)是指將字(zi)(zi)(zi)詞(ci)轉換為(wei)(wei)在訓練模(mo)型時使(shi)用(yong)(yong)(yong)(yong)的(de)(de)(de)(de)(de)一(yi)致(zhi)格(ge)式。某(mou)些規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)規(gui)(gui)(gui)(gui)則會(hui)自動(dong)應(ying)(ying)用(yong)(yong)(yong)(yong)到文(wen)(wen)(wen)本，但我(wo)們建議你在準備(bei)人(ren)為(wei)(wei)標(biao)(biao)(biao)記(ji)的(de)(de)(de)(de)(de)聽(ting)(ting)錄數(shu)(shu)據時遵循以(yi)(yi)下(xia)準則：將縮寫(xie)寫(xie)成(cheng)字(zi)(zi)(zi)詞(ci)。用(yong)(yong)(yong)(yong)口語(yu)形(xing)式寫(xie)數(shu)(shu)字(zi)(zi)(zi)字(zi)(zi)(zi)符(fu)(fu)串。以(yi)(yi)下(xia)規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)規(gui)(gui)(gui)(gui)則自動(dong)應(ying)(ying)用(yong)(yong)(yong)(yong)到聽(ting)(ting)錄：刪除所(suo)(suo)有(you)標(biao)(biao)(biao)點(dian)，將數(shu)(shu)字(zi)(zi)(zi)擴(kuo)展(zhan)為(wei)(wei)口語(yu)形(xing)式，將全(quan)(quan)角(jiao)字(zi)(zi)(zi)母(mu)(mu)轉換為(wei)(wei)半角(jiao)字(zi)(zi)(zi)母(mu)(mu)，對(dui)所(suo)(suo)有(you)英語(yu)單詞(ci)使(shi)用(yong)(yong)(yong)(yong)大寫(xie)字(zi)(zi)(zi)母(mu)(mu)。德語(yu)(de-DE)和其他語(yu)言德語(yu)（以(yi)(yi)及其他既非英語(yu)也非中(zhong)國(guo)(guo)大陸(lu)普(pu)(pu)(pu)通(tong)話的(de)(de)(de)(de)(de)語(yu)言）音頻的(de)(de)(de)(de)(de)人(ren)為(wei)(wei)標(biao)(biao)(biao)記(ji)的(de)(de)(de)(de)(de)聽(ting)(ting)錄必(bi)須使(shi)用(yong)(yong)(yong)(yong)字(zi)(zi)(zi)節(jie)順(shun)序(xu)(xu)標(biao)(biao)(biao)記(ji)進(jin)(jin)行UTF-8編碼。應(ying)(ying)該為(wei)(wei)每個(ge)音頻文(wen)(wen)(wen)件(jian)提供一(yi)個(ge)人(ren)為(wei)(wei)標(biao)(biao)(biao)記(ji)的(de)(de)(de)(de)(de)聽(ting)(ting)錄。德語(yu)文(wen)(wen)(wen)本規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)文(wen)(wen)(wen)本規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)是指將字(zi)(zi)(zi)詞(ci)轉換為(wei)(wei)在訓練模(mo)型時使(shi)用(yong)(yong)(yong)(yong)的(de)(de)(de)(de)(de)一(yi)致(zhi)格(ge)式。某(mou)些規(gui)(gui)(gui)(gui)范(fan)(fan)化(hua)規(gui)(gui)(gui)(gui)則會(hui)自動(dong)應(ying)(ying)用(yong)(yong)(yong)(yong)到文(wen)(wen)(wen)本。

但我們(men)建(jian)議你(ni)在準備人(ren)為(wei)(wei)標記的(de)聽錄數據時遵循以下(xia)準則：將(jiang)(jiang)小(xiao)數點(dian)寫(xie)(xie)為(wei)(wei)“,”，而(er)不是(shi)“.”。將(jiang)(jiang)時間分(fen)隔符(fu)寫(xie)(xie)為(wei)(wei)“:”，而(er)不是(shi)“.”（例如：12:00Uhr）。不替換(huan)(huan)(huan)“ca.”等縮寫(xie)(xie)。我們(men)建(jian)議使用完整的(de)口語(yu)(yu)形(xing)式。刪(shan)除(chu)四個(ge)(ge)(ge)主要的(de)數學運算符(fu)（+、-、*和/）。我們(men)建(jian)議將(jiang)(jiang)其(qi)替換(huan)(huan)(huan)為(wei)(wei)文字形(xing)式：“plus”、“minus”、“mal”、“geteilt”。刪(shan)除(chu)比較運算符(fu)（=、<和>）。我們(men)建(jian)議其(qi)替換(huan)(huan)(huan)為(wei)(wei)“gleich”、“kleinerals”和“gr?sserals”。將(jiang)(jiang)分(fen)數（例如3/4）寫(xie)(xie)成文字形(xing)式（例如，寫(xie)(xie)成“dreiviertel”而(er)不是(shi)3/4）。將(jiang)(jiang)“€”符(fu)號替換(huan)(huan)(huan)為(wei)(wei)文字形(xing)式“Euro”。以下(xia)規(gui)范化(hua)規(gui)則自動應(ying)用到聽錄：對所(suo)有文本(ben)使用小(xiao)寫(xie)(xie)字母。刪(shan)除(chu)所(suo)有標點(dian)，包括多種(zhong)引號（可(ke)以保留"test"、'test'、"test?以及?test?）。刪(shan)除(chu)包含下(xia)述任(ren)一特殊字符(fu)的(de)行：￠¤￥|§©a?®°±2μ×????。將(jiang)(jiang)數字擴展(zhan)為(wei)(wei)口語(yu)(yu)形(xing)式，包括美(mei)元或(huo)歐元金額。接(jie)受a、o、u的(de)元音(yin)變音(yin)符(fu)。其(qi)余(yu)將(jiang)(jiang)替換(huan)(huan)(huan)為(wei)(wei)th或(huo)被(bei)丟棄。日語(yu)(yu)文本(ben)規(gui)范化(hua)在日語(yu)(yu)(ja-JP)中，每(mei)個(ge)(ge)(ge)句(ju)子的(de)最大長(chang)度為(wei)(wei)90個(ge)(ge)(ge)字符(fu)。句(ju)子較長(chang)的(de)行將(jiang)(jiang)被(bei)丟棄。若(ruo)要添加(jia)更長(chang)的(de)文本(ben)，請在中間插(cha)入(ru)一個(ge)(ge)(ge)句(ju)點(dian)。進(jin)行模板匹配的(de)時候(hou)，是(shi)將(jiang)(jiang)輸入(ru)語(yu)(yu)音(yin)信號的(de)特征(zheng)參數同模板庫中的(de)特征(zheng)參數進(jin)行對比。

并(bing)從過濾后的(de)列表中(zhong)找出需要控(kong)(kong)(kong)(kong)制(zhi)(zhi)的(de)設(she)(she)(she)(she)備(bei)(bei)(bei)。在(zai)(zai)(zai)(zai)(zai)(zai)步驟560中(zhong)，智(zhi)能(neng)(neng)(neng)(neng)(neng)語(yu)(yu)音(yin)(yin)平(ping)(ping)臺根(gen)據智(zhi)能(neng)(neng)(neng)(neng)(neng)家居協議約定(ding)的(de)格式向iot智(zhi)能(neng)(neng)(neng)(neng)(neng)設(she)(she)(she)(she)備(bei)(bei)(bei)平(ping)(ping)臺發送特定(ding)設(she)(she)(she)(she)備(bei)(bei)(bei)的(de)控(kong)(kong)(kong)(kong)制(zhi)(zhi)指令。在(zai)(zai)(zai)(zai)(zai)(zai)步驟570中(zhong)，iot智(zhi)能(neng)(neng)(neng)(neng)(neng)設(she)(she)(she)(she)備(bei)(bei)(bei)平(ping)(ping)**成(cheng)對(dui)智(zhi)能(neng)(neng)(neng)(neng)(neng)設(she)(she)(she)(she)備(bei)(bei)(bei)的(de)控(kong)(kong)(kong)(kong)制(zhi)(zhi)，并(bing)返回(hui)(hui)響(xiang)應。在(zai)(zai)(zai)(zai)(zai)(zai)步驟580中(zhong)，智(zhi)能(neng)(neng)(neng)(neng)(neng)語(yu)(yu)音(yin)(yin)平(ping)(ping)臺根(gen)據響(xiang)應結果(guo)，向智(zhi)能(neng)(neng)(neng)(neng)(neng)音(yin)(yin)箱(xiang)(xiang)返回(hui)(hui)結果(guo)，以使得音(yin)(yin)箱(xiang)(xiang)進行播報操作。在(zai)(zai)(zai)(zai)(zai)(zai)本發明實(shi)(shi)施例(li)中(zhong)，不需要說話人在(zai)(zai)(zai)(zai)(zai)(zai)話語(yu)(yu)中(zhong)包含特定(ding)的(de)位(wei)置信(xin)息(xi)就能(neng)(neng)(neng)(neng)(neng)夠(gou)實(shi)(shi)現對(dui)特定(ding)區域內的(de)物聯網(wang)設(she)(she)(she)(she)備(bei)(bei)(bei)進行操控(kong)(kong)(kong)(kong)，具有較佳的(de)用(yong)(yong)(yong)戶體驗。并(bing)且，在(zai)(zai)(zai)(zai)(zai)(zai)一些應用(yong)(yong)(yong)場景(jing)下尤其適用(yong)(yong)(yong)，例(li)如限(xian)制(zhi)(zhi)只(zhi)能(neng)(neng)(neng)(neng)(neng)控(kong)(kong)(kong)(kong)制(zhi)(zhi)某個(ge)(ge)房(fang)(fang)間(jian)里(li)的(de)設(she)(she)(she)(she)備(bei)(bei)(bei)，用(yong)(yong)(yong)戶其他(ta)房(fang)(fang)間(jian)的(de)設(she)(she)(she)(she)備(bei)(bei)(bei)則不能(neng)(neng)(neng)(neng)(neng)控(kong)(kong)(kong)(kong)制(zhi)(zhi)。示例(li)性(xing)地，在(zai)(zai)(zai)(zai)(zai)(zai)兒童(tong)教(jiao)育場景(jing)下，全屋有一個(ge)(ge)主控(kong)(kong)(kong)(kong)智(zhi)能(neng)(neng)(neng)(neng)(neng)音(yin)(yin)箱(xiang)(xiang)可以控(kong)(kong)(kong)(kong)制(zhi)(zhi)全屋的(de)設(she)(she)(she)(she)備(bei)(bei)(bei)，并(bing)且兒童(tong)房(fang)(fang)有一個(ge)(ge)平(ping)(ping)板電腦，只(zhi)允許控(kong)(kong)(kong)(kong)制(zhi)(zhi)兒童(tong)房(fang)(fang)里(li)的(de)設(she)(she)(she)(she)備(bei)(bei)(bei)。另外，在(zai)(zai)(zai)(zai)(zai)(zai)酒店場景(jing)下，酒店中(zhong)每(mei)間(jian)客房(fang)(fang)均配(pei)備(bei)(bei)(bei)一個(ge)(ge)智(zhi)能(neng)(neng)(neng)(neng)(neng)音(yin)(yin)箱(xiang)(xiang)，每(mei)個(ge)(ge)音(yin)(yin)箱(xiang)(xiang)只(zhi)能(neng)(neng)(neng)(neng)(neng)控(kong)(kong)(kong)(kong)制(zhi)(zhi)自己(ji)所在(zai)(zai)(zai)(zai)(zai)(zai)房(fang)(fang)間(jian)的(de)智(zhi)能(neng)(neng)(neng)(neng)(neng)設(she)(she)(she)(she)備(bei)(bei)(bei)。本發明一實(shi)(shi)施例(li)的(de)語(yu)(yu)音(yin)(yin)服務端600，包括獲(huo)(huo)(huo)取(qu)單元(yuan)610、用(yong)(yong)(yong)戶設(she)(she)(she)(she)備(bei)(bei)(bei)確定(ding)單元(yuan)620、目(mu)標受控(kong)(kong)(kong)(kong)設(she)(she)(she)(she)備(bei)(bei)(bei)確定(ding)單元(yuan)630和操控(kong)(kong)(kong)(kong)單元(yuan)640。獲(huo)(huo)(huo)取(qu)單元(yuan)610獲(huo)(huo)(huo)取(qu)基于物聯網(wang)主控(kong)(kong)(kong)(kong)設(she)(she)(she)(she)備(bei)(bei)(bei)所確定(ding)的(de)語(yu)(yu)音(yin)(yin)控(kong)(kong)(kong)(kong)制(zhi)(zhi)請求(qiu)，所述語(yu)(yu)音(yin)(yin)控(kong)(kong)(kong)(kong)制(zhi)(zhi)請求(qiu)包括語(yu)(yu)音(yin)(yin)消息(xi)、目(mu)標設(she)(she)(she)(she)備(bei)(bei)(bei)用(yong)(yong)(yong)戶信(xin)息(xi)和目(mu)標設(she)(she)(she)(she)備(bei)(bei)(bei)區域配(pei)置信(xin)息(xi)。如何快速開始使用(yong)(yong)(yong)語(yu)(yu)音(yin)(yin)服務？未(wei)來語(yu)(yu)音(yin)(yin)服務設(she)(she)(she)(she)計(ji)

語(yu)(yu)音(yin)服務為您提供(gong)多(duo)種功能產品，包含語(yu)(yu)音(yin)通知(zhi)、語(yu)(yu)音(yin)驗證碼、語(yu)(yu)音(yin)互(hu)(hu)動、智能語(yu)(yu)音(yin)交互(hu)(hu)及智能語(yu)(yu)音(yin)外呼(hu)機器人。遼(liao)寧(ning)語(yu)(yu)音(yin)服務內容(rong)

電(dian)(dian)源(yuan)模(mo)(mo)(mo)塊(kuai)的(de)輸(shu)(shu)(shu)出(chu)端(duan)(duan)與(yu)(yu)(yu)處理器(qi)(qi)(qi)的(de)輸(shu)(shu)(shu)入端(duan)(duan)電(dian)(dian)連(lian)(lian)(lian)接(jie)(jie)，且(qie)處理器(qi)(qi)(qi)與(yu)(yu)(yu)信(xin)(xin)息傳(chuan)(chuan)遞(di)(di)(di)模(mo)(mo)(mo)塊(kuai)之(zhi)(zhi)間(jian)(jian)雙向(xiang)電(dian)(dian)連(lian)(lian)(lian)接(jie)(jie)，后臺(tai)(tai)終(zhong)(zhong)(zhong)端(duan)(duan)上電(dian)(dian)連(lian)(lian)(lian)接(jie)(jie)有信(xin)(xin)息處理模(mo)(mo)(mo)塊(kuai)，且(qie)后臺(tai)(tai)終(zhong)(zhong)(zhong)端(duan)(duan)與(yu)(yu)(yu)信(xin)(xin)息處理模(mo)(mo)(mo)塊(kuai)之(zhi)(zhi)間(jian)(jian)雙向(xiang)電(dian)(dian)連(lian)(lian)(lian)接(jie)(jie)；輸(shu)(shu)(shu)入/輸(shu)(shu)(shu)出(chu)模(mo)(mo)(mo)塊(kuai)包(bao)括視頻單(dan)(dan)元(yuan)(yuan)(yuan)、按(an)鍵(jian)單(dan)(dan)元(yuan)(yuan)(yuan)和(he)語(yu)音(yin)單(dan)(dan)元(yuan)(yuan)(yuan)，視頻單(dan)(dan)元(yuan)(yuan)(yuan)、按(an)鍵(jian)單(dan)(dan)元(yuan)(yuan)(yuan)和(he)語(yu)音(yin)單(dan)(dan)元(yuan)(yuan)(yuan)之(zhi)(zhi)間(jian)(jian)**設置(zhi)，且(qie)視頻單(dan)(dan)元(yuan)(yuan)(yuan)的(de)輸(shu)(shu)(shu)出(chu)端(duan)(duan)與(yu)(yu)(yu)識別模(mo)(mo)(mo)塊(kuai)的(de)輸(shu)(shu)(shu)入端(duan)(duan)電(dian)(dian)連(lian)(lian)(lian)接(jie)(jie)；視頻單(dan)(dan)元(yuan)(yuan)(yuan)連(lian)(lian)(lian)接(jie)(jie)有顯示屏(ping)，語(yu)音(yin)單(dan)(dan)元(yuan)(yuan)(yuan)包(bao)括揚(yang)聲(sheng)器(qi)(qi)(qi)與(yu)(yu)(yu)麥克風(feng)，且(qie)揚(yang)聲(sheng)器(qi)(qi)(qi)與(yu)(yu)(yu)麥克風(feng)之(zhi)(zhi)間(jian)(jian)并聯設置(zhi)；信(xin)(xin)心傳(chuan)(chuan)遞(di)(di)(di)模(mo)(mo)(mo)塊(kuai)包(bao)括信(xin)(xin)息發送(song)單(dan)(dan)元(yuan)(yuan)(yuan)和(he)信(xin)(xin)息接(jie)(jie)收單(dan)(dan)元(yuan)(yuan)(yuan)，信(xin)(xin)息發送(song)單(dan)(dan)元(yuan)(yuan)(yuan)與(yu)(yu)(yu)信(xin)(xin)息接(jie)(jie)收單(dan)(dan)元(yuan)(yuan)(yuan)之(zhi)(zhi)間(jian)(jian)雙向(xiang)電(dian)(dian)連(lian)(lian)(lian)接(jie)(jie)；信(xin)(xin)息傳(chuan)(chuan)遞(di)(di)(di)模(mo)(mo)(mo)塊(kuai)與(yu)(yu)(yu)服(fu)務(wu)(wu)(wu)器(qi)(qi)(qi)之(zhi)(zhi)間(jian)(jian)無(wu)線連(lian)(lian)(lian)接(jie)(jie)，服(fu)務(wu)(wu)(wu)器(qi)(qi)(qi)與(yu)(yu)(yu)后臺(tai)(tai)終(zhong)(zhong)(zhong)端(duan)(duan)之(zhi)(zhi)間(jian)(jian)無(wu)線連(lian)(lian)(lian)接(jie)(jie)，且(qie)后臺(tai)(tai)終(zhong)(zhong)(zhong)端(duan)(duan)與(yu)(yu)(yu)信(xin)(xin)息傳(chuan)(chuan)遞(di)(di)(di)模(mo)(mo)(mo)塊(kuai)之(zhi)(zhi)間(jian)(jian)通過服(fu)務(wu)(wu)(wu)器(qi)(qi)(qi)無(wu)線連(lian)(lian)(lian)接(jie)(jie)；后臺(tai)(tai)終(zhong)(zhong)(zhong)端(duan)(duan)包(bao)括人工服(fu)務(wu)(wu)(wu)和(he)自助(zhu)服(fu)務(wu)(wu)(wu)，人工服(fu)務(wu)(wu)(wu)與(yu)(yu)(yu)自助(zhu)服(fu)務(wu)(wu)(wu)均(jun)與(yu)(yu)(yu)后臺(tai)(tai)終(zhong)(zhong)(zhong)端(duan)(duan)之(zhi)(zhi)間(jian)(jian)雙向(xiang)電(dian)(dian)連(lian)(lian)(lian)接(jie)(jie)。需要說(shuo)明(ming)的(de)是，本發明(ming)為一種智能語(yu)音(yin)服(fu)務(wu)(wu)(wu)交互系統，在使(shi)用時，使(shi)用者通過按(an)鍵(jian)撥(bo)打(da)撥(bo)打(da)電(dian)(dian)信(xin)(xin)、銀行(xing)等的(de)客(ke)戶電(dian)(dian)話，輸(shu)(shu)(shu)入/輸(shu)(shu)(shu)出(chu)模(mo)(mo)(mo)塊(kuai)中(zhong)的(de)按(an)鍵(jian)單(dan)(dan)元(yuan)(yuan)(yuan)將電(dian)(dian)話信(xin)(xin)息輸(shu)(shu)(shu)入到(dao)處理器(qi)(qi)(qi)中(zhong)，處理器(qi)(qi)(qi)根據輸(shu)(shu)(shu)入的(de)信(xin)(xin)息發出(chu)相(xiang)應的(de)指(zhi)令，信(xin)(xin)息傳(chuan)(chuan)遞(di)(di)(di)模(mo)(mo)(mo)塊(kuai)接(jie)(jie)收指(zhi)令后作出(chu)相(xiang)應動(dong)作，信(xin)(xin)息傳(chuan)(chuan)遞(di)(di)(di)模(mo)(mo)(mo)塊(kuai)中(zhong)的(de)信(xin)(xin)息發送(song)單(dan)(dan)元(yuan)(yuan)(yuan)發送(song)無(wu)線信(xin)(xin)息，通過服(fu)務(wu)(wu)(wu)器(qi)(qi)(qi)的(de)中(zhong)轉(zhuan)之(zhi)(zhi)后，無(wu)線信(xin)(xin)息輸(shu)(shu)(shu)送(song)到(dao)后臺(tai)(tai)終(zhong)(zhong)(zhong)端(duan)(duan)中(zhong)。遼(liao)寧(ning)語(yu)音(yin)服(fu)務(wu)(wu)(wu)內(nei)容

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